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Planet7 Casino Reviews We sent you an e-mail VideoPlanet 7 casino slot review $1.50 spins 🎰 Planet 7 Casino gained points in this online casino review for having fantastic customer support staff. The staff are available to help you 24/7, days a year and can be contacted via email or live chat. It’s worth noting, however, that live chat is reserved for members only. Planet 7 Casino is a US friendly online casino that was established in by Ace Revenue Group. The casino is widely considered to be one of the worst online casinos in operation, as Ace Revenue has a reputation for ripping off players, slow payments, and capping player wins on deposit bonuses. We've thoroughly reviewed Planet 7 OZ Casino and gave it a good reputation rating. It's generally a good casino to play at, but there are some things worth noting. Planet 7 Casino - Slow payout and withdrawal Have several withdrawals not processed for payout.2 are about 60 days old. I don't have a VIP contact i had one named Peter removed >that. We've thoroughly reviewed Planet 7 Casino and gave it a good reputation rating. It's generally a good casino to play at, but there are some things worth noting. Planet 7 Casino Review Planet 7 Casino launched in as part of several US-friendly casinos operated by the Ace Revenue Group. Game variety is great with over games to choose from including live dealer games, slots, roulette and blackjack, video poker, and all your other traditional casino game favorites.3,4/5.
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As of , the site and company have worked to build their reputation positively by being more transparent with customers, ensuring all their games are tested for fairness, and keeping players informed of specific bonus terms and payout time frames.
While the site still has long payout times averaging at least 7 days, there have been little to no negative complaints about the casino in recent years.
Customers who have a problem with the casino or who have any questions can contact customer support through the following:.
However, for better results, you are encouraged to use the Central Disputed System LTD link at the bottom of the casino homepage. This third party company works to mediate claims between users and the casino in a way that creates a positive outcome for all involved.
Planet 7 has certainly experienced its share of growing pains during the early years. Today, however, the site works diligently to provide a quality gambling experience for all of its players.
The attempts made by this casino to not only right old wrongs but also maintain transparency with their members are two of the reasons why we feel they are trustworthy and an overall good online casino.
To be considered one of the better online casinos, you need to have a balance of quality games and bonuses as well as some unique features. Planet 7 achieves all of this and more.
When you first access the site, you will notice a streamlined design that is not to flashy and is very easy on the eyes. Most importantly, the details you want to know such as current jackpot amounts, recent winners, the welcome bonus, and game features are front and center.
The use of Realtime Gaming Software allows this site to provide players with some of the best game quality available. The library of games is sizable with over options which include several progressive jackpot games and live dealer games.
Many of the slot and video poker games also have special bonus features which make them worthwhile to play. The welcome bonus is one of the largest we have seen and the numerous other bonuses certainly help keep this casino ahead of the competition.
One feature that stood out to us is the simple bonus terms for all types of bonuses. Overall, they exclude the same games and have the same rollover requirements.
This makes it much easier to enjoy your bonuses whether you are choosing free spin, cashback, free chip, or deposit bonuses.
The VIP program and Player Reward Card are both nice special features of this site but are hardly anything spectacular.
Both are merely options if you want to get a little more bang for your buck and are an avid online gambler. The customer service could use some improvement and some areas of the main website need to be updated.
There is limited information on banking options for any player who is not yet a member. Once you download the software and access your cashier, the methods open to you will be presented as well as their limits.
We feel having this information up front before you sign up for an account is better, however. The customer service is helpful but appears to have limited knowledge of more in-depth information about site operations and the games.
In addition to that, the chat operators are a bit slower to respond as they not only deal with multiple players at one time but also multiple sites owned by this company.
In the end, we are determined that this casino lives up to its claims of providing a Vegas-style casino experience.
The site combines just the right amount of flash and luxury to be appealing and professional looking. The available games and bonuses are enough to give players plenty of options without seeming overwhelming.
Please note that all comments are moderated in accordance with the GamblingSites. Do NOT use them. They have refused to pay me my withdrawal for six months now!!
Do NOT use!! The payout time at Planet 7 SUCKS. It takes forever. But if you follow the fine print and jump through all the hoops with giving them I.
They WILL pay you eventually. It may take 3 months or longer… but they do pay. The ONLY reason I play with them is because I win with them.
Everything else about them sucks. You also have to read the bonus rules and STICK TO THEM. Another tip: the company that IS Planet 7 is also: Planet7 — Royal Ace — Silver Oak — Grand Fortune — Slot Madness — Captain Jack — Slots Garden — and Raging Bull.
Planet 7 and planet 7iz certainly look like the same casino. I have had nothing but trouble with P7oz. They are an unscrupulous casino and you should reconsider your rating of them.
I feel so powerless to do anything about this dishonest casino. Planet 7 sucks. I did withdrawal from them on August 16th.
I waited over a month for them to deny me.. Saying i used multi free chips which isnt true.. Who can i talk to about this cause i have proof they lying.
They are absolutely not fair and honest and they do not pay out, I deposited a few times, and finally won some money, I wanted to cash out and I submitted them photocopies of all my most sensitive documents and identifying information, Credit cards, and a signed paper they asked for, after waiting 2 weeks they did not email me back like they said they would within 5 business days and when I used my reference number to check the status via live chat, they said my casino access is revoked and account closed, I asked for a further explanation and was booted off the live chat and the website.
Do not send them your sensitive documents, I made a huge mistake by believing this was a legit website. The website state it will pay by wire in 7 to 10 days.
STAY AWAY FROM THESE CRUCKS, THEY ARE TIREIBLE, YOU WONT GET PAID!!!!!! THIS IS A VERY BAD CASINO AND BE CAREFUL OF ALL THEIR OTHER SISTER CASINOS, THEY ARE ALSO AS BAD AS THIS PLANET 7.
Planet 7 Casino Review. The player received a partial amount of the deposit money, but the rest was still unpaid. A player from a restricted country by his words dealt with a casino that they would return their deposits.
The first payout was paid without a problem but the next payout didn't arrive and casino never replied to the complaint nor to the player directly.
The case remains unresolved. Black points: 12 for this casino. Lady from the US wanted to withdraw her winning but her account was suspended.
A player's withdrawal was divided into several payments when suddenly she was not able to log in.
After she claimed a complaint against the casino she got an answer from the casino that her account was audited.
New information is missing and no more evidence was published. Show 1 similiar complaints with black points in total 12 for this casino.
A player from United States complaints about extremely long withdrawal processing. The player waited for one and a half month to receive the first payment.
Rest of the payments were supposed to be on the way and the first payout arrived, and that is why we assume the rest of them was paid too. Another case of extremely long withdrawal processing.
In this case, the player complained that the withdrawal took way much longer than 7 business days. We believe that in this case, the player started to be nervous too soon and the money was paid out.
Black points: 39 3 for this casino. Another case of a long withdrawal process. The player was disappointed with the withdrawal process and after they submitted a complaint against the casino, the casino's representative promised them a fast payout.
We believed that the player did receive the money and the case was resolved. The player claims that she didn't receive her winning from the year of The player, Kiretta70, requested a withdrawal but it kept being sent back to her player's account every time she requested it.
She contacted the casino about this issue for about twenty-one times with no resolution. The casino claimed that she was paid her winning back in and didn't provide any further information about this case.
Extremely long withdrawal process with miscommunication between the player and the casino. The casino owed the player their winning for over six months.
The player complained about this casino for the second time in a row. The casino started to pay the player in payment installments but stopped after two months.
The customer support informed the player that the Bank of Montreal refused to accept the wire transfer and they tried to contact the player, but the player didn't answer.
The casino advised the player to contact their VIP manager, but the player didn't respond again. Read more on: ttps:.
A problematic payout of the big amount requested for withdrawal. We believed that both sides found a solution and the case was resolved.
Show 5 similiar complaints with 99 black points in total 9 for this casino. Delayed payment with unknown status. The player complained that their withdrawal was delayed for more than one month.
Nobody responded to this complaint and we do not know if the player received the money or not. Generous casino. The player's withdrawal was declined due to the fact of bonus terms and conditions being breached.
Eventually, the casino representative informed a player that in this case, they decided to make an exemption and all the money would be paid in full.
Because there were no more complaints posted from the player or the casino, we believed that the player received the money. Technical glitch. The player joined the casino from a restricted country based on wrong marketing e-mail that they received.
Only then the support team realized that the player came from a restricted country and they couldn't receive their winning.
All bonus winnings were seized and the account was closed. This case remains unresolved. Complaints on related Slot Madness Casino Unspecified relation.
The player requested a withdrawal and sent the documents for their account verification to the casino about 10 times and still haven't received the money.
No other information is available. The complaint remains unsolved. Black points: 99 for this casino. Ignoring a withdrawal requests for 5 months.
The player had waited for withdrawal for more than 5 months and ever since then, they won 5 more times wasn't allowed to request another withdrawal because their 1st request was still pending.
The casino was not responding to this complaint. This payment is with unknown status as we didn't hear any explanation from the casino.
Black points: 52 for this casino. The player's account verification and withdrawal process got delayed. Later on, the casino accused the player of multiple account holdings without any evidence to prove it.
This player requested a withdrawal and sent all the documents for verification but one, their credit card statement because they couldn't find the card.
Later on, they found the credit card and resent all of the documents about five more times. After that, the casino accused the player of multiple account holdings but they never provided any evidence.
No other update ever since then is available. The casino accused the player of having duplicate accounts. No evidence was given from the casino's side.
After accusing the player of having duplicate accounts, the casino was not able to provide any evidence. The player had been waiting for 4 months for his payment of USD but after placing an official complaint, the casino closed his account.
An official statement from the casino said the player had a duplicate account. Unfortunately, we have not heard from the casino since then. Show 1 similiar complaints with black points in total 15 for this casino.
Extremely delayed payment. Very long withdrawal process after already approved withdrawal request of only dollars. The waiting time was almost 4 months.
The casino confirmed they would send the payment. No confirmation of receiving the money from the player's side.
Black points: 64 6 for this casino. After a withdrawal request, the account was closed. After a withdrawal request of USD, the casino closed the player's account due to the audit of his account but after that, no response came.
This case is uncertain and it's hard to decide on who's wrong or right. Withdrawal was approved but the payment got delayed. The casino had been prolonging the verification process, after the ID they asked for the passport, after giving them the passport the player was still waiting for the payment for an extremely long time.
Every time during the live chat, the player was asked to email his documents all over again but this time to different email addresses.
No response came to an official complaint. Long withdrawal process, no response. A polite complaint was made by the player, who had waited for a long time already for their requested withdrawal.
The casino confirmed the player's winnings and said it was just taking more time than usual but it was going to be approved soon.
No response from the player whether he received the money, but we consider this payment as likely paid.
Waiting for a second withdrawal was extremely long, no reason was given by the casino. The casino paid some of the player's winnings but not all of them.
The obtained money came in five transfers. He placed an official complaint regarding the remaining 8 USD. Casino wrote 3 different emails asking for all the evidence for verification.
Some of the email addresses were unable to reach. We consider this as unprofessional. Since then, the player did not get an answer and in the end, the casino wrote they were unable to locate the player's account.
Long verification and withdrawal process. The player was promised to receive the winnings via check but never confirmed whether they received it or not.
The player's account verification took more than 2 months. In the official complaint, the casino said that the player would get a check. The final response from the player was missing so we are not sure if the payment was paid or not.
We consider this as likely paid but delayed payout. Show 5 similiar complaints with 94 black points in total 9 for this casino.
Complaints on related Raging Bull Slots Casino Unspecified weak relation. Black points: 47 for this casino. Super complicated complaint. Player was accused of breaching bonus terms, but the casino did not show proper evidence.
Casino representative told to the player that he should not had placed a complaint as she was helping him out.
Later they informed the player that the money he had received was not meant for him. He was accused of breaching bonus terms.
He played blackjack before completing the wagering requirements. This came after a month of waiting even though he was ensured multiple times he would receive his winnings.
No evidence from the casino. Really strange and unprofessional communication. Accused of breaching terms without any evidence but the player was told to wait for his deposit refund.
Black points: 5 for this casino. Payment declined- no communication from the casino, unprofessional service. Another complaint regarding a delayed payment without any communication.
We are unable to tell if these customers ever got paid. Black points: 4 for this casino. The player waited for his payment and was unable to get any answer from the casino.
He placed an official complaint, still no reaction from the casino's side. The casino did not answer any of the players' emails. They only asked for identification documents again.
The payment has an unknown status. The player had 2 pending withdrawals and had been waiting over a month.
Unable to get any information regarding these payments. Many requests were declined in this time period in March , the player constantly got disconnected while trying to contact the live support.
No clue if he ever got paid or not. Black points: 3 for this casino. Delayed payment, even worse because the player was not able to get any reaction from the casino.
The player tried to reach a representative through phone and email every day, he got frustrated because he was unable to get any updates.
We have no clue if the player got paid or not. Black points: 96 2 for this casino. Again delayed payment, it was impossible to reach this casino via phone or email.
The player placed an official complaint after 20 days of waiting for a reaction, there were many complaints during February and March Black points: 84 2 for this casino.
The player complained they had been waiting for the withdrawal request to be transferred to their bank account for months. They said the withdrawal had the status of 'processed' but the live chat kept reassuring them their money would be transferred soon but so far, they didn't receive anything.
In the end, the player was not allowed to log in to their casino account. No reaction from the casino, no more update ever since.
Black points: 60 1 for this casino. The player won from a no deposit bonus. The player tried to write to the casino support many times but he has got no reply.
His winning was simply taken out of his account. Later he got different answers from the support. He was told that a manager would call him soon but no one tried to reach him.
Uncertain case and unprofessional comunication from the casino's side. Delayed payment- waiting for more than one month, unknown status of the payment.
The player did not play with a bonus. He requested a withdrawal on 22nd of February, one month later he still did not received anything.
After a successful verification process player was still unable to get his winning. No confirmation from the player of receiving a delayed payment , therefore we are not sure if it was paid or not.
The player placed this complaint after 3 weeks of waiting for his payment. The reason given was that the casino was changing the management.
Later we had no answer from the casino or from the player's side. We are unable to decide what was the reason of it or if the player got paid.
One month later the player was still not paid. Unfortunately, in February , there were so many delayed payments that this one was one from a lot of delays and had unknown status, we could not tell if it was paid or not.
The player was promised to be paid in 2 weeks. Then he waited over 2 months, no clue if he was paid or not. This payment was pending since December In February still no outcome.
Delayed payment, no response from the casino. Delayed payment, customer support was confusing. The player tried to reach support representatives, every time he got a different answer, impossible to say if this payer got paid.
Black points: 39 1 for this casino. Dianna complained about not receiving the payment. She mentioned also unclear bonus conditions, which were not stated in the offer.
However, this was hard to prove backwards. She showed email from the casino confirming a processed payment, in her last post she claimed not receiving the payment.
Delayed payment after promising the player that his payment would never be late again. The outcome of this case stayed unclear, we have no clue if this customer was paid or not.
The player was unable to get any information regarding his delayed payment. The player just received an email saying his request had been declined, no reason given.
Delayed payment from February No information or excuse from the casino, the player had been waiting for more than one month.
The player was waiting to be paid and was unable to get any reasonable response from the support. From this insufficient communication from the casino's side, the player was one of many frustrated customers.
Withdrawal stayed requested and we do not know the outcome of this case. Complaints on related Dreams Casino Unspecified weak relation.
Black points: 17 for this casino. The player was promised a refund of her deposit but lost her winning due to an honest mistake.
The player, Ellen, was accused of having a duplicate account. She had totally forgotten having an account opened 9 years ago in a casino called Cirkus casino.
The player found herself totally innocent in this. The customer support promised her a deposit refund, but she wasn't sure whether she would ever receive the money as she had already been waiting for a long time.
The casino stated that Ellen would receive this refund, they just couldn't state when it would happen. The casino said the third party processing used in this case took longer and there was nothing they could do to speed up the process.
Verification documents repeatedly not accepted, irresponsive casino. The player complained about having submitted the documents for account verification repeatedly but the casino never acknowledged their reception.
The casino stayed unresponsive to mediation attempts as well. No further attempts since then. Black points: 80 2 for this casino.
The account was closed for a valid reason with evidence showed by the casino. The casino claimed the player had threatened to do chargebacks on her deposits, which was why her account was closed.
We think this is a valid reason for an account closure. We have no information whether the deposits have been refunded or not.
Three withdrawal requests are pending for more than 6 months. The player provided a questionable evidence. The player provided screenshots of the pending withdrawals, however, it was hard to prove whether they were real or not because there were only numbers and no casino logo.
Unfortunately, the casino never replied to this complaint and did not give any statement. It remained unresolved.
Show 1 similiar complaints with 60 black points in total 1 for this casino. Black points: 62 1 for this casino. Very long withdrawal process where the casino stopped responding to the player completely.
The player requested a withdrawal but still didn't receive it. They tried to contact the casino but that didn't help. The casino never responded to the complaint and it stayed unresolved.
Black points: 44 1 for this casino. Daniel requested few withdrawals and sent in requested documents for verification and didn't receive any reply nor the money from the casino.
This was his second attempt to withdraw his winnings. The casino's representative informed him via complaint that they were missing Daniel's preferred payment method, which he provided right away.
Soon after he provided this information, the withdrawals started coming into his account one after another.
That would have been a great thing if they weren't shortened, every single one of them. Daniel asked the representative via complaint why did it happened but didn't receive any explanation at all.
Black points: 5 1 for this casino. Player requested a withdrawal but didn't receive the winnings in full.
Her winnings from the lottery drawing were completely ignored by the casino. This request was delayed but Mary received the winnings at last, but not in full.
This case is uncertain and complicated, still open and unresolved. Show 1 similiar complaints with 5 black points in total 1 for this casino.
Complaints on related Palace of Chance Casino Unspecified weak relation. The player had 4 pending payouts and the customer support was not helpful.
No answer for over 2 months. After not receiving any answer regarding his already approved withdrawal requests, the player placed an official third-party complaint.
Unfortunately, the player received only an automatic response for every inquiry claiming that they would answer within 5 days, but they never did.
We understand this can be frustrating for the player. The current status is unknown. Delayed payment, the casino was not responding to emails from the player.
The player placed a complaint after not receiving his money for a month. The casino was not replying to his emails.
There was no reaction even after complaining publicly. Black points: 72 2 for this casino. Player was waiting for his winnings for over 4 months.
The casino closed his account. We consider this case uncertain. Show 2 similiar complaints with black points in total 5 for this casino.
Two withdrawal requests approved after a week, but the payment was delayed. The player complained publicly because of delayed payment.
The casino answered that if the player had a pending payment from a sister casino, they couldn't process the second payment due to a processing limitation.
The player was unable to cash a check he had received from the casino. The casino claimed the check was OK and advised the player to ask his bank authority.
In this case, it's really hard to prove who was right and who did something wrong. It was likely that the casino had the intention to pay out the money, but there was some issue with the bank or the check.
The player's account had been already verified when they requested a withdrawal so they thought it would arrive at their account soon. Unfortunately, that didn't happen and the payout was delayed due to an unknown reason.
When the player asked the casino for an update, they would respond that they had to wait a few more days. Later on, the casino claimed that the payout was sent to the player but they never confirmed it.
We believe that the player was likely paid, but the complaint remains unresolved. Long verification process, money not received even 4 months after the casino had claimed it was on the way.
It was obvious that the player had the right to receive their winnings. The casino claimed that the verification process could take up to 15 business days but later on, they told the player that the payment approval could take up to 10 business days.
Even though the payout process was taking too long, the casino reassured the player that he would get his money.
After a few months, it was still not clear whether the player received his winnings or not. Delayed payment, the player complained about not receiving a tracking number.
The player was unsatisfied because he had no information about when the casino planned to process his payment. He was arguing he had not received any tracking number and wanted to get more information about his money.
The casino officially answered that the tracking number had been emailed to the player. No further information is available. Show 4 similiar complaints with 60 black points in total 1 for this casino.
Failed self-exclusion. Black points: 36 1 for this casino. The casino failed to self-exclude the player and they were able to make more deposits and lose more money.
The player asked to get self-excluded from the casino and they did acknowledge their request via email. But about two weeks after that, they were able to make 3 additional deposits and lose more money.
Casino refused to pay out the player's winnings due to a chargeback. The player did a chargeback on their account but reversed it and the casino promised to help them to resolve that issue.
Later on, in the complaint, the casino claimed that they've done everything and considered this case ruled in their favor and refused to discuss it any further.
Complaints on related Grand Fortune Casino Unspecified weak relation. Black points: 63 for this casino. This player's withdrawal had been delayed without an explanation or a reason for a long time.
There is no update available but the complaint remains unsolved. Casino responded that they would look into this complaint but there wasn't a second reply from the casino.
Based on this we couldn't be sure how it ended, whether player had been verified or his claim had been rejected.
Show 2 similiar complaints with 99 black points in total 2 for this casino. Delayed payment, but aproved by the casino representative. Casino representative responded with the approval of documents and payment, player didn't confirm whether he got paid.
Player complained that his withdrawal request was rejected. He didn't understand why because he sent to the casino the same documents for verification that he was always sending to other similar casinos and the documents were always accepted.
Then the casino told him they could send the money transfer to his bank account but they kept changing the information about the expected time frame.
No reaction from the casino, no more update since then. This complaint is consistent with this players' customs within this group.
He got paid in previous complaints Raging Bull casino after the usual delay. Confirmed payment by the casino, but still delayed. Payment aproved, but not delivered in timely manner, there was no confirmation as to when it was received by the player.
Black points: 74 2 for this casino. Delayed payment - refund. Player asked for a refund 1 month prior to this complaint, he has never received it and there was no further development in this case.
Black points: 30 1 for this casino. Casino asked for a phone verification, the next day they asked for it again.
Player confirmed that he got verified via a phone call, but to his surprise, when he made inquiry about his withdrawal status, he was asked once again for the verification documents.
No further information on this case. Black points: 18 1 for this casino. Account linked to ex-wife household, winnings canceled. Player complained he won some money but after he asked for a withdrawal the casino refused to pay the winning because the player's ex-wife was a member.
The casino told to the player they would pay him half of the winnings as a gesture of a good will and ban the ex-wife from the site. However, later the two players accounts were linked together and again the payout was refused, no more update since then, no reply.
Show 2 similiar complaints with 48 black points in total 2 for this casino. Black points: 2 for this casino. Player didn't receive payment, but he was not from a targetted country.
Player was listed as playing from UK, and as such he couldn't play with any free money bonus. Player's withdrawal request was denied, but there was no further information as to why, the promised contact by the finance department never came and the player's attempt for a contact via the live chat was terminated from the casino's side.
Complaints on related Prism Casino Unspecified weak relation. The multiple withdrawals were still not paid after a period of six months and the responses from the casino were not helpful at all.
The representative claimed the situation was complicated because of the number of the payments, there were six of them.
From the four responses from the casino, neither one provided a relevant reason or resolution to this complaint. Therefore, it remained unresolved.
The player's payout was approved but he still didn't receive it. Three months after the player's payout was approved, the player still had not received their check and had no information regarding whether the casino planned to pay out their winning or not.
The player's payment was extremely delayed while the casino stopped communicating with them. Extremely delayed multiple withdrawal requests.
Likely paid. The player had a few delayed withdrawal requests when the casino responded to her complaint. They started to sending her the winnings but we're not sure if she received all of them because the complaint remained unresolved.
Black points: 19 1 for this casino. Delayed payment to the player from the USA and the casino used the payment processor as an excuse.
In this case, the casino was in touch with the player and communicated the whole time, regarding this payment.
We consider this delayed payment most likely paid. The reason for this was unclear and there was no further information from the player nor the casino, so the outcome of this situation is unclear.
Slow jackpot cashout with very low monthly payment installments. The player was understandably not satisfied, as it would take more than a year for him to be fully paid.
Show 4 similiar complaints with black points in total 3 for this casino. The casino took the player's winnings and closed her account without an explanation.
The player, Fungirl, requested two withdrawals which she still hasn't received. All her documents that she sent for verification were approved so she didn't understand why the casino closed her account.
There is no further update on this case since the casino never responded to her complaint. The player was accused of breaking the bonus rules. The casino tried to contact them via phone to resolve the issue but wasn't able to do so.
The player was accused of braking bonus rules by playing different games that were allowed and the casino refused to pay them their winnings. The player claimed that some games were blocked for them and later on, they were able to play them so they thought they had fulfilled the wagering requirements.
The casino then tried to resolve the complaint but they were not able to contact the player via phone. There is no further update available ever since.
Complaints on related Wild Vegas Casino Unspecified weak relation. The player was waiting for a payment for more than 60 days, no response from the casino.
Jennifer Kahrs commented: 8 Aug Do not play at this casino. I have tried for months to get my money and they refuse to answer the phone or emails.
They are a scam!! Star Winstead commented: 31 Jul Hi i fell like i am having and issue with a payout as well..
I have sent in all the proper documents. When i thought using Bitcoin was supposed to be anonymous. So after I have sent in all my information with credit cards that don't even use on the site because I use Bitcoin they are telling me that in order for me to cash out in my Bitcoin that I have to take a selfie of myself holding an up-to-date newspaper with my ID and my wallets address.
Which I think is completely ridiculous. I have already sent in all the documentation that they require so really it's only day three into it but from the reviews that I read nobody's getting paid for months which is really sad because I'm quite a loyal customer when it comes to you my playing.
I'm just going to stick to Bovada and Slots LV because they are awesome have quick payouts and don't give you the runaround. I would definitely give Bovada and Slots LV a try if you haven't if you're worried about payouts customer service anyting they are awesome and excellent at all of it.
I'll give you an update on how long it took or even if I got paid it all. NKelly commented: 24 Jun I've enjoyed playing at Planet 7 but after quite a while of no winning I moved on.
Well, it worked. Not with planet 7, BTC is no different from any other pmt methods. But, as it is said above, I keep getting the run around about how swamped they are.
Also, as this article states, play at your own risk. Like you say, their customer service is great. Everybody leads me to believe that things are being done, but to no avail.
I have talked to at least 15 different reps of customer service, who have been very service oriented. I have e-mailed 10 times with no responses anymore.
I'm considered a VIP3, but that doesn't mean a thing in real life to them. I am so frustrated with them that I called them out as cheaters and the rep assured me that wasn't the case.
That was 15 days agostill no action has been taken. If you have any advice on how to get my monies, please advise me.
THANK YOU GUYS for your service. I received a generic email saying congratulations, but nothing more than that yet.
So we'll see. Donna commented: 1 Jun I have had a great experience with P7. I have cashed out mucho bucks over the last few years with no problems.
Karlene Smith commented: 30 May Used to be a good casino. I have been waiting for payouts I cashed out in April. No money!!!
MeShell Flynn commented: 23 May I have had serious delay issues concerning payouts. After the initial approval, the actual payments take weeks to send then weeks to appear into your bank account, incurring additional fees.
I no longer qualify for substantial bonuses since I am now a winner so no good to them any longer.
PAGANDA HOWARD commented: 24 Apr Planet 7 will not send me a my withdrawal for until I open a new bank account. It's been almost a month since I requested my money.
I wish I would have seen this article before depositing hundreds of dollars. Janet Blackburn commented: 18 Apr This casino sucks on payouts.
They make the process a pain in the rear. Takes you forever for them to accept your I'd then on a dress verification,they give you many reasons they won't accept it, then freeze you out of the process and you can't go any further.
When you call them they don't answer. You are to lea e a message and they will call back. They never do. They do not respond to any emails. Jeanette commented: 15 Apr Worse casino ever I won I withdraw then they cancel my withdraw saying that is not payable.
I ask if they could credit my account with the winning they said no it has been cancel. Dont waste your money there go to lucky red they do actually pay out what you win.
ROBERT SNYDER commented: 29 Mar There is no chance of ever being paid. That is not my primary concern.
My concern is that I sent them all of the personal identity requested multiple times. Why would they not be selling this on the black market?
It's clearly a criminal enterprise. Kimberly j foster commented: 12 Mar I have played and and won lots of cash from this casino over the years.
They have always had payouts in Now 10 business days in approval process they state 7 to 10 another 10 business days in finance they state 7 to 10 , then sent to third party processor for payout after that, and I have always recieved the funds within 3 to 5 business days.
One time it did take 11 days to recieve. However this time on Feb. Was told it was sent to processor on 22nd of Feb. Been told there were delays with that batch, and to wait a few more days that was before March 4th.
STILL Waiting! I have been calling everyday talking to different vip reps and they just say finance tells them to tell players to be patient and their funds will arrive shortly.
They dont give numbers to talk with finance, or where its being sent from or what the processors name is. Really getting concerned on this payout.
I am about ready to send some money but your bad review gives me reason to pause. Darn, I like playing on their site but I want my money when I win.
I appreciate your input and I will probably play real money at another casino. Would you recommend any? Thanks so Much for the review!!
All The Best, Jim. Jaxon Oyler commented: 1 Feb I just wrote out a lengthy comment and I lost it so anyway this is just a short comment for now just to warn you and make you aware that this site is not legit I was given the run around I felt like I was lied to and mistrested.
I will write a more extensive comment later, here and tother sites or even apps such as FB to warn others of this terrible, dishonest and manipulative site.
My email address should be attached. Yeah please stay away from this place this site because they're very dishonest and they do have a lot of r negative eviews which if I would have known prior to signing up I definitely wouldn't of knowing I what I know now.
Again don't waste your time or money.. Then payment stopped. NEVER PLAY THIS SITE OR ANY OF THEIR OTHER SITES!!!!!!!
Total scam!!!!!!!!!!!!!!!!!! I am getting a fraction of my original deposit that I legit won on. PLease avoid!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cesar commented: 21 Jan Has anyone here has been asked by Planet 7 casino to verify their info through the software called hooyu. I am trying to collect my winnings but this seems a little concerning to me.
Havent received all forms sent 4 times and more verification than they needed.He received a response from the casino only after complaining multiple times. David Hann commented: 3 May Classic Slots: Free Casino Games & Slot Machines review was right on the money. After filing a complaint, she received an email confirmation from the casino's finance department about a check being processed. The player placed a complaint after not receiving his money for a month. We believe that this complaint could be closed in Spiele Anforderungen Testen of the casino if the casino would have provided any evidence. It's clearly a criminal enterprise. Daniel Hot Wheels Spiele Online the representative via complaint why did Bayern Hoffenheim Zdf happened but didn't receive any explanation at all. You can Planet7 Casino Reviews out more details on this card and its benefits here. Finally, he got a reply saying that the casino had tried to transfer money to his account but it was rejected by the bank. Finally, they were promised Leipzig Napoli a casino representative to receive a tracking number for the payment but a week later they still didn't have it. That being said, we advise all players considering playing with this group of casinos that they should be prepared for longer-than-usual waiting times. Based on this we couldn't be sure how it ended, whether player had been verified or his claim had been rejected. The final response from the player was missing so we are not sure if the payment was paid or not. Extremely long withdrawal process without a relevant reason. gameplay. Playing Planet 7 CasinoCasino $Third Deposit Bonus 30xbWager 3PLANETBonus Code Not RequiredMinimum deposit Get bonusReview. Planet 7 casino beste slots. Download Casino Games and Wenn Sie diese nutzen, in onze online casino reviews zeggen wij het zoals het. Vom klassischen. Planet 7 Casino review verfasst von Sstockton auf review_games Rating3 out of 5. review_play Rating5 out of 5. review_graphics Rating4 out. PLANET 7 casino. keine kommentare. Casino details. Casino name. PLANET 7 casino. Bonus. AU$ Visiter. The best casino in Australia. Overall Score. Merkur-rouletten neues spielautomat an dem netzstecker halber zeugen live systems review un casumo media limited incorporated deutschland vereinigen lauen. Casino Heroes, dit is de keerzijde van de medaille. Nicht ein Problem! Kinder lieben Lottospielen Im Internet. This case is uncertain and it's hard to decide on who's wrong or right. The player won an unknown amount of Casinos In Europe which was divided into three withdrawals. The casino owed the player their winning for over six months. Other casinos owned by Ace Revenue Group include Silver Oak Casino, Royal Ace Casino, Slots Madness Casino and Captain Jack Casino.